Your privacy

Privacy Policy

The Ile-Rousse Balagne and Calvi-Balagne Tourist Offices, Industrial and Commercial Public Establishments, retain and process information regarding the public.

The Ile-Rousse Balagne and Calvi-Balagne Tourist Offices respect your right to privacy.

The present privacy policy describes our practices with regards personal information about individuals (“information”), collected either online or offline, in particular from our website www.balagne-corsica.com, as well as software programs, pages from third party platforms or electronic messages.

If you have any questions or worries about our use of your personal information, please contact us using the contact details shown at the bottom of this Privacy policy.

Who are we, what do we do and how can you contact us?

We are two tourist offices in the form of a public enterprise. Our respective headquarters are located at the following addresses:

• Calvi Balagne Tourist Office, Chemin de la plage, 20260 Calvi
• Ile-Rousse Balagne Tourist Office, Avenue Calizi, BP 42, 20220 L’Ile-Rousse

The website is managed by the company La Jungle Design, 50 Rue Didier Daurat, 34170 Castelnau- le-Lez

Our reservation system is managed by the company Sitec, zone industrielle du Vazzio, 20090 Ajaccio

Your personal data is stored with our service provider Proximit via the application Avizi, 24 avenue du Président Wilson, 87700 Aixe sur Vienne

What kind of personal information do we collect and why?

The personal information we are likely to collect about you is generally concerning the following:

Information provided to us by your own free will

Some sections on our websites or when you make a request for information with our advisors at the Tourist Offices or during a trade show could ask you to provide information at your own free will: for example we could ask you to provide your contact details in order to create an account, to finalise a reservation, to subscribe to our marketing communication, to be able to submit your requests to us and/or to send us your comments.  When we ask you to provide your personal data, we will explain which personal information you need to provide and why we need this information.

You can manually modify your personal data in your account in the section My Account. Here, you can also modify your subscription preferences for our marketing campaigns and your profiling for a completely personalised browsing experience. With your account, you can find your favourite tourist information (wishlist) and your reservations from the past 3 years if they have been made directly online. To delete your account; you can request to do so by email at info@ileroussetourisme.com or tourisme@balagne-corsica.com

Information that we collect automatically

When you visit our websites, we are likely to directly collect some information from your device. In some countries, particularly within the European Economic Area, this information could be considered personal information according to applicable legislation regarding data protection.

More particularly, the data we collect automatically concerns your IP address, the type of device used, the identification number for the device, the type of browser, the general geographic location (e.g. country or town) and other technical information. We could also collect information about the way in which your device interacts with our websites, in particular about the pages you have visited and the links you have clicked on.

Collecting this information allows us to know more about the visitors to our websites, to understand where they come from and which parts of our websites interest them. This information is analysed internally, to improve the quality and relevance of our websites for our visitors.

Some of this information could be collected by means of cookies and similar tracking technology. You will find more information about this here:

Who do we share your personal information with?

We do not share your personal information with third parties other than our two Tourist Offices, unless we have your authorisation to do so; and/or Google Analytics – Analytical platform on the Web; and/or if we are obliged to by law or by governmental authorities, or if we deem it necessary, for legal reasons or for public safety.

Legal grounds for processing personal data

The legal grounds for collecting and using the personal data outlined above, depends on the personal data concerned and the specific context in which it is collected.

However, generally, we only collect and process your personal data with your consent, in the event that this personal information is necessary to perform a contract, or if the processing is in our legitimate interest and does not compromise the interest or the fundamental rights and liberties for the protection of your data.

In the event that we ask you to provide personal information so that we respect a legal requirement or for the performance of a contract, we will inform you clearly and in a timely manner, and will tell you if we are obliged to make this information available or not (we will also inform you of the consequences if you choose not to provide us with your personal information).

In the same way, if we collect your personal data for our own legitimate interests (or those of a third party), we will clearly inform you, in a timely manner, of the nature of these legitimate interests.

If you have any questions or you would like more information about the legal grounds on which information is collected and the use of your personal data, please contact us on the contact details you will find in the section entitled “How to contact us?”.

You are not obliged to provide us with your personal information. However, if you choose not to, we will not be able to communicate with you. Sometimes, this will mean that we cannot answer a question. This could also affect our ability to analyse a problem you have brought to our attention, and to give you an answer. This could also prevent you from participating in a promotion or a competition we are organising (or we won’t be able to send you the prize you have won).

 Cookies and similar tracking technology

We use cookies and similar tracking technology (which we group together under the name “cookies”) in order to collect and use personal information about you. To find out more about the types of cookies we use, and the way in which they can be controlled, please read our Cookies Policy.

Your Cookies

How do we protect your personal information?

We use the appropriate technical and organisational measures to protect your personal information, which we collect and process. The measures we use are designed to offer an appropriate level of security to the risks linked to the processing of your personal information.

We have implemented policies, rules and technical measures regarding the security of information, in order to protect the personal information we have under our control from any of the following:

• unauthorised access;
• disclosure or abusive use;
• unauthorised modification; and
• illegal destruction or accidental loss.

All our employees and data processors (namely those who access your personal information on our behalf and for the reasons given above) who have access to and are involved in the processing of your personal information, are obliged to respect the confidentiality of personal information for all users of our websites.

We only store your information for the necessary period for the purpose it was collected for. To define this period, we take into account the relevance of the information for our company and our legal and regulatory obligations.

Data storage

We store the personal information we collect about you for as long as we have a legitimate commercial reason to do so (for example in order to provide you with information or a service you have requested, or to respect legal, fiscal or accounting requirements in force).

When we no longer have a legitimate commercial need to store your personal information, we will delete it or render it anonymous or, if this is not possible (for example in the event that your personal information has been stored in backup archives), we will store it in a secure way and isolate it from any processing until it is possible to delete it.

Your data protection rights

You have the following data protection rights:

If you wish to access, modify, update or delete your personal information, you can contact us at any time using the contact details found in the section entitled “How to contact us”.

In addition, you can refuse the processing of your personal information, ask us to limit the processing of your personal information or request the portability of your personal information. You can choose to exercise these rights by contacting us using the contact details found in the following paragraph entitled “How to contact us”.

You are perfectly entitled to unsubscribe at any moment from the marketing communication we send you. You can take advantage of this right by clicking on the link “unsubscribe” which is found in the marketing emails we send you. To unsubscribe from any other form of marketing (such as marketing communication send by the postal service or telemarketing), please contact us using the contact details found in the following paragraph entitled “How to contact us”.

Likewise, if we have collected and processed personal information with your consent, you can withdraw this consent at any moment. Withdrawing your consent will in no way affect the processing which has taken place before this withdrawal, and will not affect the processing of your personal information which is carried out for legal reasons, other than your consent.

You are perfectly entitled to submit a complaint to a data protection authority concerning the collect and use of your personal information. To find out more, please contact your local data protection authority (the CNIL in France).  (The contact details for data protection authorities in the European Economic Area, Switzerland and some countries outside the EU (such as the United States of America and Canada) are available here).

We will respond to any request issued by people who wish to take advantage of their data protection rights, in accordance with applicable legislation regarding data protection.

Updating the present Privacy Policy

If necessary we could update this Privacy Policy, due to legal, technical or commercial evolutions. In the event our Privacy Policy is updated, we will take all appropriate measures to inform you, depending on the importance of the modifications made. We are obliged to obtain your consent for any material modification made to the Privacy Policy, if and each time it is required by the applicable legislation for data protection.